How to Fix Issue When Xbox Controller Randomly Disconnects PC?


If you’re a PC gamer who uses an Xbox controller, you may have experienced the frustrating issue of your controller randomly disconnecting from your PC. This can significantly disrupt your gaming experience and even lead to lost progress in your games. Fortunately, there is a solution to fix the problem.

xbox controller

Xbox Controller Randomly Disconnects PC Problem

The problem of the Xbox Controller randomly disconnecting from the PC occurs when the connection between the controller and the computer is lost, causing the controller to stop working or become unresponsive. This can happen during gameplay, frustrating and disruptive to the gaming experience.

There are several reasons why this problem may occur. One common cause is a weak or unstable wireless connection between the controller and the PC. This can happen if interference from other wireless devices or the distance between the controller and the PC is too far.

Another possible cause is outdated or incorrect controller drivers. Drivers are software components that allow the computer to communicate with the controller. If they are not up to date or are incompatible, they can cause the controller to disconnect.

Low battery power can also cause the controller to disconnect from the PC. If the batteries are lacking or not fully charged, the controller may be unable to maintain a stable connection to the computer.

Lastly, the problem could be caused by a hardware malfunction in the controller, such as a faulty wireless module or a damaged cable.

To fix the problem of the Xbox Controller randomly disconnecting from the PC, it is essential to troubleshoot the issue and identify the root cause. This may involve updating drivers, replacing batteries, adjusting the distance between the controller and the PC, or even repairing or replacing the controller.

By taking these steps and addressing the underlying cause of the problem, users can ensure a stable and reliable connection between their Xbox controller and their PC and enjoy uninterrupted gaming sessions.

In my experience, in 90% of all cases, the main problem when the Xbox Controller Randomly Disconnects the PC is when the controller needs a firmware update.

How do you fix it when the Xbox Controller randomly disconnects the PC?

Make a controller firmware update to fix the problem when the Xbox Controller Randomly Disconnects the PC. Firmware updates can improve the performance and reliability of your controller and fix any bugs or issues that may be causing it to disconnect from your PC.

Here are the steps to update the firmware on your Xbox Controller:

  • Connect your Xbox Controller to your PC using a USB cable.
  • Open the Microsoft Store on your PC.
  • Search for “Xbox Accessories” and download the app.
  • Next, launch the Xbox Accessories app.
  • Select your controller from the list of available devices.
  • If a firmware update is available for your controller, you should see an option to update the firmware.
  • Click on the opportunity to update the firmware and follow the on-screen instructions to complete the process.
  • Once the firmware update is complete, disconnect your controller from your PC and reconnect it wirelessly.

Note: Updating the firmware via Bluetooth is not supported, so use a USB cable to update the firmware.

To update the firmware on your Xbox controller, you must download the “Xbox Accessories” app from the Microsoft Store on your PC. Once you’ve installed the app, wire your controller to your PC using a USB cable (update via Bluetooth is NOT supported).

Once your controller is connected, open the Xbox Accessories app and select your controller from the list of available devices. You should then see an option to update the firmware. Click on this option and follow the on-screen instructions to complete the update process.

After the firmware update, disconnect your controller from your PC and reconnect it wirelessly. Your controller should work correctly and no longer randomly disconnect from your PC during gameplay.

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In addition to updating your controller’s firmware, you can do a few other things to help prevent the controller from disconnecting in the future. First, ensure your controller’s batteries are fully charged or replace them if necessary. Low battery power can cause the controller to disconnect unexpectedly.

You can also try resetting your controller by pressing the small button on the back near the charging port with a paper clip or other small object. This will reset the controller’s connection to your PC and may help resolve any issues causing it to disconnect.

In conclusion, if your Xbox controller keeps disconnecting from your PC, the solution may be as simple as updating the firmware. With the Xbox Accessories app and a USB cable, you can quickly and easily update your controller’s firmware and enjoy uninterrupted gaming sessions. Additionally, keeping your controller’s batteries charged and resetting the controller can help prevent future disconnects.

Igor Milosevic
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